Our team continues to be here for you and your cherished pets. We are OPEN and are now able to provide a wide range of services. To learn more about the changes we have implemented in response to COVID-19 and what to expect during your next visit, click here.

Blog

Why does my dog’s breath smell?

Bad breath (halitosis) in a dog or cat is usually because of poor dental health. Occasionally a dog or cat may have good teeth and still have bad breath in which case the diet is usually the cause. This is relatively rare, however, compared to the likelihood of a dental issue.

Your Pet and Their Dental Health

We all realize the importance of our own dental routines to prevent the occurrence of dental disease within ourselves; dental care for our pets is equally important! Dental disease or periodontal disease is the most widespread disease associated with 80% of dogs and 70% of cats. It can lead to irritated gums, painful dental infections, […]

dog sniffing food

A Dog’s New Year’s Resolutions

New year’s resolutions are not just for humans! If your dog had a list of resolutions for the new year, would it check off all of these? We bet it would!

Pros and Cons of Adopting a Senior Pet

Many of us are aware of the pros and cons of adopting a senior pet, but from the veterinary perspective, there are some things prospective owners should be aware of. It may be a little different based on the experience of having pets previously, but don’t count out the older pet.

Annual Open House and Santa Photos

Join us at our Annual Open House and Santa Photos! We can’t wait to see you there.

Recent Posts

Categories

1 2 3 … 45

Last updated: May 29, 2020

Dear Clients,

With recent changes to restrictions on businesses, we are pleased to advise that effective May 19, 2020 some restrictions on veterinary practices have been lifted. Based on these changes, below are some important updates to our operating policies.

1. WE CAN NOW SEE ALL CASES BY APPOINTMENT ONLY

This includes vaccines, wellness exams, blood work, heartworm testing, spays and neuters, dental services, and more!

2. SAFETY MEASURES TO KEEP EVERYONE SAFE

Continue our "closed waiting room" policy to protect our clients and staff. When you arrive, please remain in your vehicle and use your cell phone to call us at 416-282-6621 (appointments ONLY at this number). We will take a history of your pet from outside of your car, and bring your pet into the clinic for an examination with the veterinarian. The veterinarian will then call you to discuss our recommended treatment plan. After your appointment, a technician will return your pet using social distancing methods. We will be taking payments over the phone, we are no longer taking cash at this time.
Continue the use of credit cards as the preferred payment method.
Continue with curbside pickup of food and medication (unless you have used our online store and are having your order delivered directly to your home). To place an order through our online store, visit our website and click on "Online Store".

3. ONLINE CONSULTATIONS ARE AVAILABLE

If you wish to connect with a veterinarian via message, phone or video, visit our website and follow the "Online Consultation" link.

4. OPERATING HOURS

We are OPEN with the following hours:

- Monday to Thursday: 9:00 am – 7:30 pm
- Friday: 9:00 am – 7:30 pm
- Saturday: 9:00 am – 3:00 pm
- Sunday: CLOSED

Thank you for your patience and understanding and we look forward to seeing you and your furry family members again!

Your dedicated team at West Hill Animal Clinic