Our team continues to be here for you and your cherished pets. We are OPEN and are now able to provide a wide range of services. To learn more about the changes we have implemented in response to COVID-19 and what to expect during your next visit, click here.

Blog

Breed of the Month: Maremma

The Maremma originated in Italy.

Introducing Older Cats to Kittens

Here are some tips and tricks to introducing a new kitten to your older cat.

August Promotions

Join us at the clinic for $10 nail trims for your feline fur babies!

Echinococcus multilocularis

While some species of tapeworms have been around Ontario for decades, there is, unfortunately, a new parasite that has migrated to Ontario in recent years.

Breed of the Month: Manx

The Manx originated in the Isle of Man in the Irish Sea.

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Last updated: July 7, 2020

Dear Clients,

With recent changes to restrictions on businesses, we are pleased to advise that effective July 6th, 2020 we have made some important updates to our operating policies.

1. WE CAN NOW SEE ALL CASES BY APPOINTMENT ONLY

This includes vaccines, wellness exams, blood work, heartworm testing, spays and neuters, dental services, and more!

2. SAFETY MEASURES TO KEEP EVERYONE SAFE

Continue our "closed waiting room" policy to protect our clients and staff. When you arrive, please remain in your vehicle and use your cell phone to call us at 416-282-6621 (appointments ONLY at this number). We will take a history of your pet from outside of your car, if you choose to, we will then allow 1 family member per appointment in the clinic. Once inside you will be directed to an exam room. We have put special measures in place to keep you, your pets and our staff safe.
Technician appointments will still be required to wait in the car for the duration of the appointment.
Continue the use of credit cards as the preferred payment method.
Continue with curbside pickup of food and medication (unless you have used our online store and are having your order delivered directly to your home). To place an order through our online store, visit our website and click on "Online Store".

3. ONLINE CONSULTATIONS ARE AVAILABLE

If you wish to connect with a veterinarian via message, phone or video, visit our website and follow the "Online Consultation" link.

4. OPERATING HOURS

We are OPEN with the following hours:

- Monday to Thursday: 9:00 am – 7:30 pm
- Friday: 9:00 am – 7:00 pm
- Saturday: 9:00 am – 3:00 pm
- Sunday: CLOSED

Thank you for your patience and understanding and we look forward to seeing you and your furry family members again!

Your dedicated team at West Hill Animal Clinic