We remain open to provide care for your pets. We are following the direction of government and regulatory authorities and have implemented hospital and visit protocols to keep both you and our team safe. For regular updates on our hours and visit protocols, please follow our social media platforms.

416.282.8516

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Welcome to West Hill Animal Clinic in Scarborough, Ontario

West Hill Animal Clinic is a companion veterinary hospital that has served clients and provided pet services in the Scarborough, Rouge, Durham, and Toronto, Ontario area for over 35 years.

Through years of experience and dedication, we strive to achieve the highest quality of medical and surgical care. We take pride in educating our clients with the knowledge they need to make informed, compassionate decisions for their pets’ lives through honest communication. In doing what we love, we are committed to making a difference in the lives of both our clients and pets with respect, dignity and professionalism.

Our vet hospital is well equipped to handle all general veterinary needs for your dogs and cats such as spay and neuter, vaccinations, dentistry, physical examinations, microchipping and emergency care. In addition to general and surgical services, we also offer a host of other services to keep your pet healthy and happy.

Dr. Melissa Pambianchi, DVM | Dr. Thompson, DVM | Dr. Joudrey, DVM
Veterinarians, West Hill Animal Hospital – CVO Accredited

West Hill Animal Clinic is honoured to have received the Scarborough Mirror Readers Choice Diamond Award in 2017 and again in 2018. This award is presented to local businesses in Scarborough who best encompass community values.

 

 

 

Meet the Team

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Blog

Why does my dog’s breath smell?

Bad breath (halitosis) in a dog or cat is usually because of poor dental health.  Occasionally a dog or cat may have good teeth and still have bad breath in which case the diet is usually the cause. This is relatively rare, however, compared to the likelihood of a dental issue.

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Your Pet and Their Dental Health

We all realize the importance of our own dental routines to prevent the occurrence of dental disease within ourselves; dental care for our pets is equally important! Dental disease or periodontal disease is the most widespread disease associated with 80% of dogs and 70% of cats. It can lead to irritated gums, painful dental infections, tooth loss and can cause bacteria to travel through the bloodstream and compromise vital organs. Fortunately, with a proper dental routine designed for our pets, periodontal disease, in most cases, is preventable. Steps to preventing periodontal disease can include regular brushing, rinses, wipes, chews, dental diets, dental prophies or scaling and regular checkups. Click on the link below and watch a short video to learn steps on how you can easily make dental brushing apart of your pet’s everyday routine! https://www.ccv.adobe.com/v1/player/Ru55HeZoDkC/embed

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COVID-19: Additional measures we are taking

Dear Clients,

Due to the close contact that our work requires, we have taken additional measures to protect you and our team while providing care for your furry family members.

The following changes are effective as of Wednesday, April 1, 2020:

1. We are currently operating a "closed waiting room" policy to protect our clients and staff. When you arrive, please remain in your vehicle and use your cell phone to call us at 416-282-6621 (appointments ONLY at this number). We will take a history of your pet from outside of your car, and bring your pet into the clinic for an examination with the veterinarian. The veterinarian will then call you to discuss our recommended treatment plan. After your appointment, a technician will return your pet using social distancing methods. We will be taking payments over the phone, we are no longer taking cash at this time.

2. We are continuing to accept appointments for urgent or sick pets, as well as time-sensitive puppy/kitten vaccinations. All other services will be scheduled for a later time.

3. We are still OPEN with the following hours:
Monday to Friday 9:00 am – 7:30 pm
Saturday 9:00 am – 3:00 pm

4. If you are ordering food or medications, please allow 2-4 business days as our suppliers are dealing with increased demand and are trying to fill orders as quickly as possible. We will advise you as soon as your order arrives. Please call us when you arrive at 416-282-8516 to pick up your order, but do not enter the clinic. Our staff will take payment over the phone by VISA or Mastercard only. So we can ensure social distancing, we will then bring your order out to our green bin in the parking lot. We do have our online store available, which can be accessed from our website by clicking the online store button.

5. For the time being, we are not accepting cash as payment. VISA and Mastercard payments are still available.

6. Online consultations are now available! If you wish to connect with a veterinarian via message, phone or video, visit our website and follow the "Online Consultation" link.

7. Following the recommendations of our government and medical experts, we are doing our best to practice social distancing within the constraints of our jobs. We have taken these measures to avoid both contracting and facilitating the spread of this virus.

Thank you for helping us be diligent for everyone's safety. As we have heard from all levels of government, the situation is fluid, and any updates will be provided as changes occur.

Your dedicated team at West Hill Animal Clinic