We remain open to provide care for your pets. We are following the direction of government and regulatory authorities and have implemented hospital and visit protocols to keep both you and our team safe. For regular updates on our hours and visit protocols, please follow our social media platforms.

416.282.8516

Contact

West Hill Animal Clinic in Scarborough, Ontario

Please give us a call, send us an email or fill out our contact form to get a hold of us. We are happy to assist you!

Contact Us
Phone: 416.282.8516
Fax: 416.282.6621
Email: info@westhillvet.com

Our Location
5528 Lawrence Ave E
Scarborough, Ontario, M1C 3B2
Get Directions

We are located in the Port Union Neighbourhood, between Charlottetown Blvd and Port Union Rd.

Hours of Operation
Monday – Thursday: 8:30am – 7:30pm
Friday: 8:30am – 7:00pm
Saturday: 9:00am – 3:00pm
Sunday: Closed

For holiday hours and all other inquiries, please give us a call.

 

 

After-Hours Emergency
For after-hours emergencies, please contact Toronto Veterinary Emergency Hospital by calling 416.247.8387. They are located at 21 Rolark Dr, Scarborough, ON.

Have a Question? Want to Book An Appointment?

For booking inquiries, please give us a call or specify your preferred dates & times and provide any information that will help us better serve you and your pet!

If you require immediate attention or have an emergency, please do not use this form. Give us a call at 416.282.8516 instead.

For messages submitted through the form, a team member will respond within 1-2 business days.

COVID-19: Additional measures we are taking

Dear Clients,

Due to the close contact that our work requires, we have taken additional measures to protect you and our team while providing care for your furry family members.

The following changes are effective as of Wednesday, April 1, 2020:

1. We are currently operating a "closed waiting room" policy to protect our clients and staff. When you arrive, please remain in your vehicle and use your cell phone to call us at 416-282-6621 (appointments ONLY at this number). We will take a history of your pet from outside of your car, and bring your pet into the clinic for an examination with the veterinarian. The veterinarian will then call you to discuss our recommended treatment plan. After your appointment, a technician will return your pet using social distancing methods. We will be taking payments over the phone, we are no longer taking cash at this time.

2. We are continuing to accept appointments for urgent or sick pets, as well as time-sensitive puppy/kitten vaccinations. All other services will be scheduled for a later time.

3. We are still OPEN with the following hours:
Monday to Friday 9:00 am – 7:30 pm
Saturday 9:00 am – 3:00 pm

4. If you are ordering food or medications, please allow 2-4 business days as our suppliers are dealing with increased demand and are trying to fill orders as quickly as possible. We will advise you as soon as your order arrives. Please call us when you arrive at 416-282-8516 to pick up your order, but do not enter the clinic. Our staff will take payment over the phone by VISA or Mastercard only. So we can ensure social distancing, we will then bring your order out to our green bin in the parking lot. We do have our online store available, which can be accessed from our website by clicking the online store button.

5. For the time being, we are not accepting cash as payment. VISA and Mastercard payments are still available.

6. Online consultations are now available! If you wish to connect with a veterinarian via message, phone or video, visit our website and follow the "Online Consultation" link.

7. Following the recommendations of our government and medical experts, we are doing our best to practice social distancing within the constraints of our jobs. We have taken these measures to avoid both contracting and facilitating the spread of this virus.

Thank you for helping us be diligent for everyone's safety. As we have heard from all levels of government, the situation is fluid, and any updates will be provided as changes occur.

Your dedicated team at West Hill Animal Clinic