We remain open to provide care for your pets. We are following the direction of government and regulatory authorities and have implemented hospital and visit protocols to keep both you and our team safe. For regular updates on our hours and visit protocols, please follow our social media platforms.


Are Essential Oils Safe to Use Around My Pets?

Are Essential Oils Safe to Use Around My Pets?

Many people frequently use essential oils via a diffuser in their homes for their own aromatherapy or therapeutic use, whether it is to help them sleep at night, provided a relaxing environment, or even to help with the common cold. Some also choose to use essential oils directly onto their pets as they believe they provide a natural flea and tick repellent. However, many do not realize that the use of certain essential oils may not be safe for their beloved pets. Every individual pet is different and some may experience a more severe reaction to a particular oil than compared to another pet. Our pets also have a significantly higher sense of smell than we do–even a subtle aroma to us is far more noticeable to our pet. To your pet, this may be like sitting next to someone who is wearing a very strong scent or too much perfume.

Essential Oils that are NOT SAFE for dogs:
• Clove
• Garlic
• Juniper
• Rosemary
• Tea tree
• Thyme
• Wintergreen
• Oregano

Essential Oils that are NOT SAFE for cats:
• Cassia
• Cinnamon
• Lemon
• Citrus
• Clove
• Eucalyptus
• Lavender
• Peppermint
• Tea tree
• Thyme
• Spruce
• Pennyroyal
• Birch

Safety Tips when using essential oils around your pets:

1. Consult your veterinarian before the use of essential oils around your pets.

2. Use EXTRA caution with the use of essential oils around cats. Cats do not possess the liver enzymes that humans do, making it very difficult for cats to metabolize essential oils and increasing the risk of toxicity.

3. Do not apply essential oils to the skin or fur of your pet. Your pet may have a negative skin reaction that can include chemical burns, irritation, and redness. Your pet may also groom or lick themselves on the application site (ingesting the essential oil), which can lead to toxicity.

4. Pets should always have a place in the home that they can go to that has good ventilation and is free from any kind of scents/essential oils. If you use essential oils in your bedroom at night, leave the door open so that your pet is not trapped breathing in the essential oils and can go somewhere else if the scent becomes over-bearing for them.

5. If you are using an essential oil that is safe for pets, make sure it is a high quality “therapeutic grade” and does not contain any other additives or chemicals that may harm your pet. Essential oils MUST be diluted when using a diffuser.

6. Essential oil diffusers should be out of reach from pets to avoid it being accidentally knocked over and coming into contact with the oils. The concentrated essential oils should be kept out of access to pets.

There is a popular belief that essential oils can be used as a repellent for fleas and ticks. This involves diluting an essential oil into either a carrier oil or distilled water or vinegar and then spraying it onto your pet. Not only would these ‘repellents’ be irritating to your pet’s skin and potentially cause a negative reaction, but most ‘repellant recipes’ use oils that are considered as not safe to use on your pet. There are no scientific studies that support the use of essential oils as an effective use against fleas and ticks. Also, by using something that is not supported as an effective method of prevention, you are putting your pets at risk to contract fleas, ticks, and other parasites.

Written by Brittany, ACA 


Why does my dog’s breath smell?

Bad breath (halitosis) in a dog or cat is usually because of poor dental health.  Occasionally a dog or cat may have good teeth and still have bad breath in which case the diet is usually the cause. This is relatively rare, however, compared to the likelihood of a dental issue.

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COVID-19: Additional measures we are taking

Dear Clients,

Due to the close contact that our work requires, we have taken additional measures to protect you and our team while providing care for your furry family members.

The following changes are effective as of Wednesday, April 1, 2020:

1. We are currently operating a "closed waiting room" policy to protect our clients and staff. When you arrive, please remain in your vehicle and use your cell phone to call us at 416-282-6621 (appointments ONLY at this number). We will take a history of your pet from outside of your car, and bring your pet into the clinic for an examination with the veterinarian. The veterinarian will then call you to discuss our recommended treatment plan. After your appointment, a technician will return your pet using social distancing methods. We will be taking payments over the phone, we are no longer taking cash at this time.

2. We are continuing to accept appointments for urgent or sick pets, as well as time-sensitive puppy/kitten vaccinations. All other services will be scheduled for a later time.

3. We are still OPEN with the following hours:
Monday to Friday 9:00 am – 7:30 pm
Saturday 9:00 am – 3:00 pm

4. If you are ordering food or medications, please allow 2-4 business days as our suppliers are dealing with increased demand and are trying to fill orders as quickly as possible. We will advise you as soon as your order arrives. Please call us when you arrive at 416-282-8516 to pick up your order, but do not enter the clinic. Our staff will take payment over the phone by VISA or Mastercard only. So we can ensure social distancing, we will then bring your order out to our green bin in the parking lot. We do have our online store available, which can be accessed from our website by clicking the online store button.

5. For the time being, we are not accepting cash as payment. VISA and Mastercard payments are still available.

6. Online consultations are now available! If you wish to connect with a veterinarian via message, phone or video, visit our website and follow the "Online Consultation" link.

7. Following the recommendations of our government and medical experts, we are doing our best to practice social distancing within the constraints of our jobs. We have taken these measures to avoid both contracting and facilitating the spread of this virus.

Thank you for helping us be diligent for everyone's safety. As we have heard from all levels of government, the situation is fluid, and any updates will be provided as changes occur.

Your dedicated team at West Hill Animal Clinic