Our team continues to be here for you and your cherished pets. We are OPEN and are now able to provide a wide range of services. To learn more about the changes we have implemented in response to COVID-19 and what to expect during your next visit, click here.
Many of us are aware of the pros and cons of adopting a senior pet, but from the veterinary perspective, there are some things prospective owners should be aware of. It may be a little different based on the experience of having pets previously, but don’t count out the older pet.
As our pets age, we sometimes start to notice changes in their habits, attitude and mobility. Many of us tend to think these changes are just due to age. However, age is only a number; not a disease.
Just like humans, cats can experience different levels of pain. Although cats cannot talk to us to let us know they are experiencing pain, they are always communicating with their behaviour, body language and facial expressions.
Bad breath (halitosis) in a dog or cat is usually because of poor dental health. Occasionally a dog or cat may have good teeth and still have bad breath in which case the diet is usually the cause. This is relatively rare, however, compared to the likelihood of a dental issue.
With recent changes to restrictions on businesses, we are pleased to advise that effective July 6th, 2020 we have made some important updates to our operating policies.
1. WE CAN NOW SEE ALL CASES BY APPOINTMENT ONLY
This includes vaccines, wellness exams, blood work, heartworm testing, spays and neuters, dental services, and more!
2. SAFETY MEASURES TO KEEP EVERYONE SAFE
Continue our "closed waiting room" policy to protect our clients and staff. When you arrive, please remain in your vehicle and use your cell phone to call us at 416-282-6621 (appointments ONLY at this number). We will take a history of your pet from outside of your car, if you choose to, we will then allow 1 family member per appointment in the clinic. Once inside you will be directed to an exam room. We have put special measures in place to keep you, your pets and our staff safe.
Technician appointments will still be required to wait in the car for the duration of the appointment.
Continue the use of credit cards as the preferred payment method.
Continue with curbside pickup of food and medication (unless you have used our online store and are having your order delivered directly to your home). To place an order through our online store, visit our website and click on "Online Store".
3. ONLINE CONSULTATIONS ARE AVAILABLE
If you wish to connect with a veterinarian via message, phone or video, visit our website and follow the "Online Consultation" link.
4. OPERATING HOURS
We are OPEN with the following hours:
- Monday to Thursday: 9:00 am – 7:30 pm - Friday: 9:00 am – 7:00 pm - Saturday: 9:00 am – 3:00 pm - Sunday: CLOSED
Thank you for your patience and understanding and we look forward to seeing you and your furry family members again!
