Our team continues to be here for you and your cherished pets. We are OPEN and are now able to provide a wide range of services. To learn more about the changes we have implemented in response to COVID-19 and what to expect during your next visit, click here.
I graduated in 2003 and joined West Hill Animal Clinic the same year. Areas of interest for me are surgery and animal nursing. Working with animals as a technician is one of the most rewarding jobs. Being able to work with the amazing staff, clients and patients at West Hill Animal Clinic is an extra bonus. My first pet was a Terrier mix named T.K. Which was short for mine and my sister's names, Tanya and Kim. The most rewarding thing about being a technician at West Hill is nursing our patients back to health and making a difference in their stay at the clinic. I also enjoy being able to assist in surgical procedures. Before graduating from St. Clair, I spent a year as an assistant groomer, and I continue to groom my own dogs at home, in my spare time. I have two dogs Dotty and Tom Jones, Bichon/Shih Tzu mix, and a cat named Scruffy. One of my favourite past times is spending time up at the cottage with my pets and family.
Bad breath (halitosis) in a dog or cat is usually because of poor dental health. Occasionally a dog or cat may have good teeth and still have bad breath in which case the diet is usually the cause. This is relatively rare, however, compared to the likelihood of a dental issue.
With recent changes to restrictions on businesses, we are pleased to advise that effective May 19, 2020 some restrictions on veterinary practices have been lifted. Based on these changes, below are some important updates to our operating policies.
1. WE CAN NOW SEE ALL CASES BY APPOINTMENT ONLY
This includes vaccines, wellness exams, blood work, heartworm testing, spays and neuters, dental services, and more!
2. SAFETY MEASURES TO KEEP EVERYONE SAFE
Continue our "closed waiting room" policy to protect our clients and staff. When you arrive, please remain in your vehicle and use your cell phone to call us at 416-282-6621 (appointments ONLY at this number). We will take a history of your pet from outside of your car, and bring your pet into the clinic for an examination with the veterinarian. The veterinarian will then call you to discuss our recommended treatment plan. After your appointment, a technician will return your pet using social distancing methods. We will be taking payments over the phone, we are no longer taking cash at this time.
Continue the use of credit cards as the preferred payment method.
Continue with curbside pickup of food and medication (unless you have used our online store and are having your order delivered directly to your home). To place an order through our online store, visit our website and click on "Online Store".
3. ONLINE CONSULTATIONS ARE AVAILABLE
If you wish to connect with a veterinarian via message, phone or video, visit our website and follow the "Online Consultation" link.
4. OPERATING HOURS
We are OPEN with the following hours:
- Monday to Thursday: 9:00 am – 7:30 pm - Friday: 9:00 am – 7:30 pm - Saturday: 9:00 am – 3:00 pm - Sunday: CLOSED
Thank you for your patience and understanding and we look forward to seeing you and your furry family members again!