Blog - Tag

Being a Puppy

Got parasite protection? Watch this video of a puppy to learn why parasite prevention is so important!

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5 Reasons Why… “to Test is Best!”

Written by West Hill Animal Clinic

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Holiday Hazards

We would never want to think that the winter holidays would be anything but a happy time for our pets and certainly we would never think of the word “hazard”

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Ten Dangers in Your Backyard

Raccoons Their urine can carry a disease call Leptospirosis that is contagious to dogs (and humans). It can make a dog very sick and can be fatal if it is not treated quickly. There is a vaccine available to prevent your dog from contracting this disease.

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Dog Safety and Bite Prevention

Having a dog as part of our families can enrich and benefit our health and social well-being. We all love to snuggle and give our pets extra love and attention. But as a dog owner it is our duty to learn about the different ways our dogs try to communicate with us all the time. […]

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Dog with mouth open and human inspecting its mouth with a magnifying glass

Why does my dog’s breath smell?

Bad breath (halitosis) in a dog or cat is usually because of poor dental health. Occasionally a dog or cat may have good teeth and still have bad breath in which case the diet is usually the cause. This is relatively rare, however, compared to the likelihood of a dental issue.

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Last updated: December 17, 2020

Dear Clients,

With recent changes to restrictions on businesses, we are pleased to advise that effective September 28th, 2020 we have made some important updates to our operating policies.

1. WE CAN NOW SEE ALL CASES BY APPOINTMENT ONLY

This includes vaccines, wellness exams, blood work, heartworm testing, spays and neuters, dental services, and more!

2. SAFETY MEASURES TO KEEP EVERYONE SAFE

Continue our "closed waiting room" policy to protect our clients and staff. When you arrive, please remain in your vehicle and use your cell phone to call us at 416-282-6621 (appointments ONLY at this number). We will take a history of your pet over the phone. Due to the recent rise in COVID cases we are asking that “Pets Only” come into the clinic.
Technician appointments will still be required to wait in the car for the duration of the appointment.
When instructed by a team member we will allow you to bring your pet inside - provided you are wearing a mask. Cats may be placed inside our doorway in their carriers. Dogs may be hooked up just inside our front door on a carabiner. We will call you on your cell phone to discuss findings on your pet’s appointment.
Continue the use of credit cards as the preferred payment method.
Continue with curbside pickup of food and medication - call 416-282-8516 to let us know you are here (unless you have used our online store and are having your order delivered directly to your home). To place an order through our online store, visit our website and click on "Online Store".

3. ONLINE CONSULTATIONS ARE AVAILABLE

If you wish to connect with a veterinarian via message, phone or video, visit our website and follow the "Online Consultation" link.

4. OPERATING HOURS

We are OPEN with the following hours:

- Monday to Thursday: 9:00 am – 7:30 pm
- Friday: 9:00 am – 7:00 pm
- Saturday: 9:00 am – 1:00 pm
- Sunday: CLOSED

5. NEW PET OWNERS

Have you welcomed a new furry family member to your home? We’d love to meet them! Visit our Must Know New Pet Owner Information page for useful resources and helpful recommendations for new pet owners.

Thank you for your patience and understanding and we look forward to seeing you and your furry family members again!

Your dedicated team at West Hill Animal Clinic