Our team continues to be here for you and your cherished pets. We are OPEN and are now able to provide a wide range of services. To learn more about the changes we have implemented in response to COVID-19 and what to expect during your next visit, click here.
During routine visits, your veterinarian will often ask for fecal and/or urine samples. By evaluating your dog’s fecal and urine, it helps to give your veterinarian the whole picture surrounding your dog’s health.
Yearly fecal examinations are required to ensure that your dog hasn’t picked up an internal parasite. Fecal tests are recommended to detect internal parasites in our dogs that are passed from infected dogs, cats, rodents and birds, through their fecal matter. Most commonly in mature dogs, they can get it from walking through infected feces and then in the grooming process, lick and ingest the feces and get infected. They can even become infected by simply sniffing another animal’s feces. Young puppies will often be passed parasites from their mothers either in the womb or through their mother’s milk.
If my dog’s urine test reveals a urinary tract infection, what can I do?
If your dog’s urine test reveals a urinary tract infection it is advised to get the advice of your veterinarian. After evaluating the urine results, your veterinarian can inform you of an appropriate treatment plan to treat your dog’s specific needs.
Bad breath (halitosis) in a dog or cat is usually because of poor dental health. Occasionally a dog or cat may have good teeth and still have bad breath in which case the diet is usually the cause. This is relatively rare, however, compared to the likelihood of a dental issue.
With recent changes to restrictions on businesses, we are pleased to advise that effective May 19, 2020 some restrictions on veterinary practices have been lifted. Based on these changes, below are some important updates to our operating policies.
1. WE CAN NOW SEE ALL CASES BY APPOINTMENT ONLY
This includes vaccines, wellness exams, blood work, heartworm testing, spays and neuters, dental services, and more!
2. SAFETY MEASURES TO KEEP EVERYONE SAFE
Continue our "closed waiting room" policy to protect our clients and staff. When you arrive, please remain in your vehicle and use your cell phone to call us at 416-282-6621 (appointments ONLY at this number). We will take a history of your pet from outside of your car, and bring your pet into the clinic for an examination with the veterinarian. The veterinarian will then call you to discuss our recommended treatment plan. After your appointment, a technician will return your pet using social distancing methods. We will be taking payments over the phone, we are no longer taking cash at this time.
Continue the use of credit cards as the preferred payment method.
Continue with curbside pickup of food and medication (unless you have used our online store and are having your order delivered directly to your home). To place an order through our online store, visit our website and click on "Online Store".
3. ONLINE CONSULTATIONS ARE AVAILABLE
If you wish to connect with a veterinarian via message, phone or video, visit our website and follow the "Online Consultation" link.
4. OPERATING HOURS
We are OPEN with the following hours:
- Monday to Thursday: 9:00 am – 7:30 pm - Friday: 9:00 am – 7:30 pm - Saturday: 9:00 am – 3:00 pm - Sunday: CLOSED
Thank you for your patience and understanding and we look forward to seeing you and your furry family members again!