Our team continues to be here for you and your cherished pets. We are OPEN and are now able to provide a wide range of services. To learn more about the changes we have implemented in response to COVID-19 and what to expect during your next visit, click here.
All dogs have a set of anal glands, they are located in the anus and positioned at 4 and 8 o’clock. These glands are normally expressed when a dog has a bowel movement. They are often compared to the scent glands skunks have, that get expressed when they are threatened.
For those dogs that require expression of their anal glands more frequently, many owners will opt to express their own dog’s anal glands at home in the bath. We recommend that you speak to one of our doctors or technicians to find out how to express them properly and what signs to look for in case of infection.
If my dog scoots on the carpet a lot, does this mean their anal glands are impacted?
If your dog is scooting on the carpet or bothering with their hind end, it is usually a good indication that they may be having problems with their anal glands and they will need to be expressed. An appointment can be booked with one of our technicians to do this for you.
Bad breath (halitosis) in a dog or cat is usually because of poor dental health. Occasionally a dog or cat may have good teeth and still have bad breath in which case the diet is usually the cause. This is relatively rare, however, compared to the likelihood of a dental issue.
With recent changes to restrictions on businesses, we are pleased to advise that effective May 19, 2020 some restrictions on veterinary practices have been lifted. Based on these changes, below are some important updates to our operating policies.
1. WE CAN NOW SEE ALL CASES BY APPOINTMENT ONLY
This includes vaccines, wellness exams, blood work, heartworm testing, spays and neuters, dental services, and more!
2. SAFETY MEASURES TO KEEP EVERYONE SAFE
Continue our "closed waiting room" policy to protect our clients and staff. When you arrive, please remain in your vehicle and use your cell phone to call us at 416-282-6621 (appointments ONLY at this number). We will take a history of your pet from outside of your car, and bring your pet into the clinic for an examination with the veterinarian. The veterinarian will then call you to discuss our recommended treatment plan. After your appointment, a technician will return your pet using social distancing methods. We will be taking payments over the phone, we are no longer taking cash at this time.
Continue the use of credit cards as the preferred payment method.
Continue with curbside pickup of food and medication (unless you have used our online store and are having your order delivered directly to your home). To place an order through our online store, visit our website and click on "Online Store".
3. ONLINE CONSULTATIONS ARE AVAILABLE
If you wish to connect with a veterinarian via message, phone or video, visit our website and follow the "Online Consultation" link.
4. OPERATING HOURS
We are OPEN with the following hours:
- Monday to Thursday: 9:00 am – 7:30 pm - Friday: 9:00 am – 7:30 pm - Saturday: 9:00 am – 3:00 pm - Sunday: CLOSED
Thank you for your patience and understanding and we look forward to seeing you and your furry family members again!