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Holiday & Winter Hazards

Common hazards to avoid during Christmas and the winter season.

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Important Info on Senior Pet Blood Work

Although you can’t turn back the clock, there are things you can do to keep your older pets healthy and YOUNG-AT-HEART. A Senior Pet Wellness Exam and Senior blood work is one step you and your pet can take on the road to a comfortable old age.

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Senior Pet Night – Monday, October 24th

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Understanding Feline Vaccines

Some very important vaccines consist of: Feline Viral Rhinotracheitis Calicivirus Panleukopenia (FVRCP) FVR: Rhinotracheitis Highly contagious severe upper respiratory infection (caused by a feline type 1, herpes virus). Most severe in young kittens and older cats and is one of the most serious upper respiratory diseases seen in the feline species. The virus is airborne […]

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Why are dogs afraid of fireworks and other noises?

According to research, dog fireworks anxiety or fear of noises can arise from a variety or combination of factors. Some dogs have suffered a dramatic event involving loud noises that creates a historic “trigger” for them to become anxious. Some dog breeds may have a genetic predisposition towards noise anxiety while some studies suggest that […]

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Dog with mouth open and human inspecting its mouth with a magnifying glass

Why does my dog’s breath smell?

Bad breath (halitosis) in a dog or cat is usually because of poor dental health. Occasionally a dog or cat may have good teeth and still have bad breath in which case the diet is usually the cause. This is relatively rare, however, compared to the likelihood of a dental issue.

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Last updated: December 17, 2020

Dear Clients,

With recent changes to restrictions on businesses, we are pleased to advise that effective September 28th, 2020 we have made some important updates to our operating policies.

1. WE CAN NOW SEE ALL CASES BY APPOINTMENT ONLY

This includes vaccines, wellness exams, blood work, heartworm testing, spays and neuters, dental services, and more!

2. SAFETY MEASURES TO KEEP EVERYONE SAFE

Continue our "closed waiting room" policy to protect our clients and staff. When you arrive, please remain in your vehicle and use your cell phone to call us at 416-282-6621 (appointments ONLY at this number). We will take a history of your pet over the phone. Due to the recent rise in COVID cases we are asking that “Pets Only” come into the clinic.
Technician appointments will still be required to wait in the car for the duration of the appointment.
When instructed by a team member we will allow you to bring your pet inside - provided you are wearing a mask. Cats may be placed inside our doorway in their carriers. Dogs may be hooked up just inside our front door on a carabiner. We will call you on your cell phone to discuss findings on your pet’s appointment.
Continue the use of credit cards as the preferred payment method.
Continue with curbside pickup of food and medication - call 416-282-8516 to let us know you are here (unless you have used our online store and are having your order delivered directly to your home). To place an order through our online store, visit our website and click on "Online Store".

3. ONLINE CONSULTATIONS ARE AVAILABLE

If you wish to connect with a veterinarian via message, phone or video, visit our website and follow the "Online Consultation" link.

4. OPERATING HOURS

We are OPEN with the following hours:

- Monday to Thursday: 9:00 am – 7:30 pm
- Friday: 9:00 am – 7:00 pm
- Saturday: 9:00 am – 1:00 pm
- Sunday: CLOSED

5. NEW PET OWNERS

Have you welcomed a new furry family member to your home? We’d love to meet them! Visit our Must Know New Pet Owner Information page for useful resources and helpful recommendations for new pet owners.

Thank you for your patience and understanding and we look forward to seeing you and your furry family members again!

Your dedicated team at West Hill Animal Clinic