Our team continues to be here for you and your cherished pets. We are OPEN and are now able to provide a wide range of services. To learn more about the changes we have implemented in response to COVID-19 and what to expect during your next visit, click here.
At West Hill, we want to make owners aware of a serious health concern for cats – obesity. Over 50% of cats are currently overweight. Many owners don’t even realize that their cats are overweight. A cat’s life expectancy is reduced by 2 years if they are overweight, this is a scary statistic for any pet owner. We offer free weight consultations with our technicians to help you take the proper steps in ensuring your cat is at their optimal weight.
There are certain things to look for when a cat is overweight. Like humans, it is not always just about the number on the scale, as much as it is about their physical appearance. We look at things like, are their ribs easily felt? Do they have a tucked abdomen? And how does the waistline appear from above? We offer free weight consultations with our technicians, they will be able to assess your dog’s body condition score and also help teach you these very important things when looking for obesity in your cat.
How to help a cat lose weight? Do you have any weight loss tips for cats?
Getting your cat active is a great way to help your cat to lose weight. It can be very tricky to get your cat to exercise because we all know cats certainly have a mind of their own. Some of the things you can do to try to make your cats more active are things such as chase a laser pointer, hide food or treats around the house, so your cat has to move around to find them. The use of a kibble ball helps to make them play while eating, carry your cat up the stairs to force them to go down them and other interactive toys like strings will help your cat to become more physical, which is essential in overall health and weight loss.
What is offered in nutritional consultation?
During a nutritional consult with a technician, they will first weigh your cat, then they will determine their body condition score; by looking at things like their waistline, if they have a tucked abdomen and if their ribs are easily felt. After that is determined, they can help to select a food that is best suited for your cat’s specific needs. They will calculate the amount of food that your cat can eat per day to ensure a safe amount of weight loss will be obtained. They will also set up monthly weigh-ins to monitor that your cat’s weight loss is not too rapid. They will also share with you methods of exercising and feeding tips to help you achieve your cat’s optimal weight.
Bad breath (halitosis) in a dog or cat is usually because of poor dental health. Occasionally a dog or cat may have good teeth and still have bad breath in which case the diet is usually the cause. This is relatively rare, however, compared to the likelihood of a dental issue.
With recent changes to restrictions on businesses, we are pleased to advise that effective September 28th, 2020 we have made some important updates to our operating policies.
1. WE CAN NOW SEE ALL CASES BY APPOINTMENT ONLY
This includes vaccines, wellness exams, blood work, heartworm testing, spays and neuters, dental services, and more!
2. SAFETY MEASURES TO KEEP EVERYONE SAFE
Continue our "closed waiting room" policy to protect our clients and staff. When you arrive, please remain in your vehicle and use your cell phone to call us at 416-282-6621 (appointments ONLY at this number). We will take a history of your pet over the phone. Due to the recent rise in COVID cases we are asking that “Pets Only” come into the clinic.
Technician appointments will still be required to wait in the car for the duration of the appointment.
When instructed by a team member we will allow you to bring your pet inside - provided you are wearing a mask. Cats may be placed inside our doorway in their carriers. Dogs may be hooked up just inside our front door on a carabiner. We will call you on your cell phone to discuss findings on your pet’s appointment.
Continue the use of credit cards as the preferred payment method.
Continue with curbside pickup of food and medication - call 416-282-8516 to let us know you are here (unless you have used our online store and are having your order delivered directly to your home). To place an order through our online store, visit our website and click on "Online Store".
3. ONLINE CONSULTATIONS ARE AVAILABLE
If you wish to connect with a veterinarian via message, phone or video, visit our website and follow the "Online Consultation" link.
4. OPERATING HOURS
We are OPEN with the following hours:
- Monday to Thursday: 9:00 am – 7:30 pm - Friday: 9:00 am – 7:00 pm - Saturday: 9:00 am – 1:00 pm - Sunday: CLOSED
5. NEW PET OWNERS
Have you welcomed a new furry family member to your home? We’d love to meet them! Visit our Must Know New Pet Owner Information page for useful resources and helpful recommendations for new pet owners.
Thank you for your patience and understanding and we look forward to seeing you and your furry family members again!