Our team continues to be here for you and your cherished pets. We are OPEN and are now able to provide a wide range of services. To learn more about the changes we have implemented in response to COVID-19 and what to expect during your next visit, click here.
I graduated in 2002 from York University. I majored in Psychology, with a focus on animal behaviour and evolutionary psychology. I have worked in veterinary clinics for 21 years in different roles and have many years of experience in customer service. I have always loved animals, especially cats, and always visualized myself working with animals, as well as in a clerical and customer service position. This made being a client care representative in an animal hospital, the perfect job for me! I have been working at West Hill Animal Clinic since 2007. My favourite thing about the clinic is the wonderful people I work with. My first pets were three cats, Shadow, Sylvie, and Boo. I love helping clients help their pets, and also helping our clients have a positive experience when they come into the clinic, whether it be the first time they come in with a puppy or a kitten, or when it is time to say goodbye. Fun fact about me is I share my life with my wonderful husband and my two beautiful little girls. I love gardening, crafts and reading. I am allergic to dogs and cats.
Bad breath (halitosis) in a dog or cat is usually because of poor dental health. Occasionally a dog or cat may have good teeth and still have bad breath in which case the diet is usually the cause. This is relatively rare, however, compared to the likelihood of a dental issue.
With recent changes to restrictions on businesses, we are pleased to advise that effective May 19, 2020 some restrictions on veterinary practices have been lifted. Based on these changes, below are some important updates to our operating policies.
1. WE CAN NOW SEE ALL CASES BY APPOINTMENT ONLY
This includes vaccines, wellness exams, blood work, heartworm testing, spays and neuters, dental services, and more!
2. SAFETY MEASURES TO KEEP EVERYONE SAFE
Continue our "closed waiting room" policy to protect our clients and staff. When you arrive, please remain in your vehicle and use your cell phone to call us at 416-282-6621 (appointments ONLY at this number). We will take a history of your pet from outside of your car, and bring your pet into the clinic for an examination with the veterinarian. The veterinarian will then call you to discuss our recommended treatment plan. After your appointment, a technician will return your pet using social distancing methods. We will be taking payments over the phone, we are no longer taking cash at this time.
Continue the use of credit cards as the preferred payment method.
Continue with curbside pickup of food and medication (unless you have used our online store and are having your order delivered directly to your home). To place an order through our online store, visit our website and click on "Online Store".
3. ONLINE CONSULTATIONS ARE AVAILABLE
If you wish to connect with a veterinarian via message, phone or video, visit our website and follow the "Online Consultation" link.
4. OPERATING HOURS
We are OPEN with the following hours:
- Monday to Thursday: 9:00 am – 7:30 pm - Friday: 9:00 am – 7:30 pm - Saturday: 9:00 am – 3:00 pm - Sunday: CLOSED
Thank you for your patience and understanding and we look forward to seeing you and your furry family members again!