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Sarah

Client Care Representative
I graduated in 2002 from York University. I majored in Psychology, with a focus on animal behaviour and evolutionary psychology. I have worked in veterinary clinics for 21 years in different roles and have many years of experience in customer service. I have always loved animals, especially cats, and always visualized myself working with animals, as well as in a clerical and customer service position. This made being a client care representative in an animal hospital, the perfect job for me! I have been working at West Hill Animal Clinic since 2007. My favourite thing about the clinic is the wonderful people I work with. My first pets were three cats, Shadow, Sylvie, and Boo. I love helping clients help their pets, and also helping our clients have a positive experience when they come into the clinic, whether it be the first time they come in with a puppy or a kitten, or when it is time to say goodbye. Fun fact about me is I share my life with my wonderful husband and my two beautiful little girls. I love gardening, crafts and reading. I am allergic to dogs and cats.

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Why does my dog’s breath smell?

Bad breath (halitosis) in a dog or cat is usually because of poor dental health.  Occasionally a dog or cat may have good teeth and still have bad breath in which case the diet is usually the cause. This is relatively rare, however, compared to the likelihood of a dental issue.

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