Our team continues to be here for you and your cherished pets. We are OPEN and are now able to provide a wide range of services. To learn more about the changes we have implemented in response to COVID-19 and what to expect during your next visit, click here.
I’m currently in my 3rd year of undergrad at the University of Guelph studying Animal Biology. I’ve always had a passion for animals and hope to continue working with them in the future as well! I joined West Hill Animal Clinic in the summer of 2019. What I love most about this job is being able to meet and interact with new people and animals every day! My favourite thing about the clinic is that I am constantly learning from the amazing team here and from all the different pets that come in.
A fun fact about myself is that I love nature and being able to explore the beauty that the world around us has to offer! My first pet was a German Shepherd named Coco.
Bad breath (halitosis) in a dog or cat is usually because of poor dental health. Occasionally a dog or cat may have good teeth and still have bad breath in which case the diet is usually the cause. This is relatively rare, however, compared to the likelihood of a dental issue.
With recent changes to restrictions on businesses, we are pleased to advise that effective September 28th, 2020 we have made some important updates to our operating policies.
1. WE CAN NOW SEE ALL CASES BY APPOINTMENT ONLY
This includes vaccines, wellness exams, blood work, heartworm testing, spays and neuters, dental services, and more!
2. SAFETY MEASURES TO KEEP EVERYONE SAFE
Continue our "closed waiting room" policy to protect our clients and staff. When you arrive, please remain in your vehicle and use your cell phone to call us at 416-282-6621 (appointments ONLY at this number). We will take a history of your pet over the phone. Due to the recent rise in COVID cases we are asking that “Pets Only” come into the clinic.
Technician appointments will still be required to wait in the car for the duration of the appointment.
When instructed by a team member we will allow you to bring your pet inside - provided you are wearing a mask. Cats may be placed inside our doorway in their carriers. Dogs may be hooked up just inside our front door on a carabiner. We will call you on your cell phone to discuss findings on your pet’s appointment.
Continue the use of credit cards as the preferred payment method.
Continue with curbside pickup of food and medication - call 416-282-8516 to let us know you are here (unless you have used our online store and are having your order delivered directly to your home). To place an order through our online store, visit our website and click on "Online Store".
3. ONLINE CONSULTATIONS ARE AVAILABLE
If you wish to connect with a veterinarian via message, phone or video, visit our website and follow the "Online Consultation" link.
4. OPERATING HOURS
We are OPEN with the following hours:
- Monday to Thursday: 9:00 am – 7:30 pm - Friday: 9:00 am – 7:00 pm - Saturday: 9:00 am – 1:00 pm - Sunday: CLOSED
5. NEW PET OWNERS
Have you welcomed a new furry family member to your home? We’d love to meet them! Visit our Must Know New Pet Owner Information page for useful resources and helpful recommendations for new pet owners.
Thank you for your patience and understanding and we look forward to seeing you and your furry family members again!